Have a problem? Let's get started!
 
 
Which of the following best describes the issue you are experiencing?
 
  • I have damage from Delivery or Assembly
 
Damages related to delivery and assembly should be reported to the retailer where you made your purchase.
 
  • I have a structural issue related to the Manufacturer's warranty
 
Structural issues which occurring during the manufacturer's warranty period should be reported to the retailer where you made your purchase.
 
Structural issues which occur after the manufacturer's warranty period are covered by certain protection plans. 
 
  • Opps! I have accidental damage. 

​You have several ways to file a claim for your UNITERS protection plan. Please have your sales receipt ready, you may need it at the time a claim is filed. Please see below:

 

On-line:       Check claim status or file a claim here

 

Smartphone App:            

 

Phone:         Please refer to the toll free number listed on your protection plan.